Processing & Shipping
All coffee offered here is 100 % pure Costa Rican coffee, roasted at the region of origin and shipped from Costa Rica directly to you. Handling & preparation time before shipping your order can be up to 3 working days. Once shipped, it's guaranteed to reach you in 3 - 4 days (DHL). Payments made with credit cards won’t be charged until your order has been shipped - you will receive a tracking number shortly after. If you have any further questions regarding the status of your order please contact us
We ship to continental U.S.A. and Canada ONLY but are working to include more countries in the near future. For wholesale orders anywhere else in the world, please contact us
Furthermore, we are not liable for orders opened and inspected by customs of the destination country and or any customs fees or import duties they may be subject to - if any, these charges are not included in the product price.
If there has been a mistake in your order, please contact us within 48 hours of having received it. Due to local regulations, we can not take back returned products nor make exchanges - you will receive a discount for the same amount of the incorrect products in your next order. Thank you for your understanding.
*We reserve the right to cancel orders if needed.